What information may be collected?
An email enquiry may contain your name, email address, subject and message, together with any other information you choose to provide. Website operation may also generate connection data such as access time, IP address and browser information.
Why is information used?
Information may be used to respond to enquiries, communicate about a request, maintain the website and understand service use. Where applicable, it may also be retained to meet legal obligations or address a dispute.
How long is information retained?
Personal information is retained for the purpose for which it was provided. Where a legal requirement calls for retention, the relevant information is kept for that period. Information no longer needed is deleted in accordance with the applicable retention arrangements.
How can I make a privacy request?
To request access, correction, deletion or a restriction on processing, contact nxtgen@snu.re.kr. Explain your request without including unnecessary sensitive information. Further information may be needed to identify the relevant enquiry.
How is information protected?
The website seeks to protect personal information through reasonable measures, including limiting access and maintaining secure communications. You should avoid sending passwords, identity documents or other sensitive details that are not needed for an enquiry.
How are policy changes communicated?
The policy may be updated when the service or applicable requirements change. Material changes will be communicated through the website.